We aim for full transparency around payments. All costs are advised in advance of invoicing, because we think surprises should be nice.
The initial site build is an intensive process. In most cases, the most expensive aspect of our products and services.
Project costs are determined by a fixed quote or an estimate. We generally offer fixed quotes. Where not enough information is made available to determine a projects true scope, we provide an estimate instead.
Should additional work be required, it will always be quoted upon before work is commenced, so you remain in control of the project budget.
Work commences with a 40% deposit, with the remainder paid in equal instalments over 6 months.
Your monthly hosting fee covers software and security updates for your website. Should something go wrong with your hosting account, if not caused by improper use, or failure to protect security by the client, we fix it at no charge.
Your domain registration is renewed in 12 month blocks and may be hosted through ourselves, or another company. The domain name is what people type into their address bar to be able to find you. The settings applied to your account work as directions to find your site.
Updates to the function, content or look and feel of your site can be made at any time. Depending on the scope of the work, they may be treated at a small package of work, or as a project.
WHAT ARE MY PAYMENT OPTIONS?
Everyone has their own preferred way to pay, that’s why we try to give our customers as many payment options as is feasible for us to manage.