Acceptable Use Policy 2018-05-21T21:31:47+00:00


Last updated July 19, 2013
Our Acceptable Use Policy should be read in conjunction with our Terms of Service.

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We’ve developed this Acceptable Use Policy (AUP) to help our Customers understand their responsibilities when using our services. It explains our policies regarding activities that may be harmful to our users or compromise the efficiency of our shared hosting environment.


As used herein, the term “User” or “Users” shall include any and all users, Customers, subscribers, affiliates (including without limitations Customers or non-Customers to whom Arpastart provides links or banners to promote the services or products of Arpastart or any third party the services or products of which are offered by or obtained through or in connection with Arpastart), resellers or others (i) who sign up for, use or obtain services or products from Arpastart or from any third party services or products of which are offered by or obtained through or in connection with Arpastart, or (ii) who visit the Web site of Arpastart or of any such third party.

As a provider of Web site hosting, and other Internet-related services, Arpastart, offers Users, the means to acquire and disseminate a wealth of public, private, commercial, and non-commercial information. Arpastart respects that the Internet provides a forum for free and open discussion and dissemination of information, however, when there are competing interests at issue, Arpastart reserves the right to take certain preventative or corrective actions. In order to protect these competing interests, Arpastart has developed this Acceptable Use Policy (“AUP”), which supplements and explains certain terms of each User’s respective service agreement and is intended as a guide to the User’s rights and obligations when utilising Arpastart’s services.

This AUP will be revised from time to time. A User’s use of Arpastart’s services after changes to the AUP are posted on Arpastart’s Web site, under the Terms of Service section, will constitute the User’s acceptance of any new or additional terms of the AUP that result from those changes.

When Users or others disseminate information through the Internet, they also must keep in mind that Arpastart does not review, edit, censor, or take responsibility for any information its users, customers, subscribers or others may create. When Users or others place information on the Internet, they have the same liability as other authors for copyright infringement, defamation, and other harmful speech.

Because the information they create may reach a large number of people, including both Users and subscribers and non-subscribers of Arpastart, Users’ postings to the Internet may affect others and may harm Arpastart’s goodwill, business reputation, and operations. For these reasons, Users violate Arpastart policy and the service agreement when they, their users, customers, subscribers, employees, affiliates, or subsidiaries engage in activities described herein.


This AUP governs the usage of products and services of Arpastart (the “Services”). This AUP is incorporated by reference into each contract Arpastart or any such third party enters into with a User for the use of such Services. Arpastart may modify this AUP at any time without notice. In addition, this AUP is incorporated by reference into the Terms of Service applicable to the Web site of Arpastart so that no person who utilises the Web site or services of Arpastart (regardless of whether that person is a User) may take any action utilising the Web site of Arpastart that a User would be prohibited to take utilising the Services.


The purpose of this AUP is to enhance the quality of the Services and to protect Users, and the Internet community as a whole, from illegal, irresponsible, or disruptive Internet activities. This AUP applies to each User. Each User should use common sense and good judgment in connection with the Services. Parents or guardians should always supervise minors in using the Internet. Parents and guardians should remain aware at all times of what is on the Internet and how the minors under their care are using the Services and the Internet.


Users may not:

  • Utilise the Services to send unsolicited bulk and/or commercial messages over the Internet (known as “spam” or “spamming”). It is not only harmful because of its negative impact on consumer attitudes toward Arpastart, but also because it can overload Arpastart’s network and disrupt service to its Users subscribers. Maintaining an open SMTP relay is prohibited. Any direct action, configuration, or setting that causes excessive outbound e-mail traffic is subject to review and possible action. When a complaint is received, Arpastart has the absolute and sole discretion to determine from all of the evidence whether the e-mail recipients were from an “opt-in” e-mail list, or whether the outbound e-mail traffic generated from an account is suitable for a shared hosting environment.
  • Utilise the Services in connection with any illegal activity or activity otherwise prohibited by this AUP. Without limiting the general application of this rule, Users may not:
  • Utilise the Services for or in connection with any activities or content determined by Arpastart, in its sole discretion, to be related to gambling, adult, obscene or pornographic materials or content, harassment, defamation, libel and hate speech or other offensive speech or content, or for any unlawful purpose, including without limitation, fraud, money laundering, child pornography, terrorist-related activities, infringement on rights of others, trafficking in illegal drugs, or any products or services that are prohibited under applicable law, or which Arpastart determines to be controversial or disruptive to the operations of Arpastart or any other User or third party;
  • Utilise the Services to copy material from third parties (including text, graphics, music, videos or other copyrightable material) without proper authorsation;

  • Utilise the Services to misappropriate or infringe the patents, copyrights, trademarks or other intellectual property rights of any third party;
  • Utilise the Services in any manner that violates applicable law.
  • Use any BitTorrent tracking technology for downloads;

  • Use Botnets, or any act resulting in web browser vulnerabilities, worms or Trojan horses.
  • Utilise the Services in connection with any other disruptive, controversial or abusive activity, as determined by Arpastart in its sole discretion. Without limiting the general application of this rule, Users may not:

  • Utilise the Services to cause denial of service attacks against Arpastart or other network hosts or Internet users or to otherwise degrade or impair the operation of Arpastart’s servers and facilities or the servers and facilities of other network hosts or Internet users; or
  • Post messages or software programs that consume excessive CPU time, or storage space, or network bandwidth; or

  • Utilise the Services to offer mail services, mail forwarding capabilities, POP accounts or auto responders other than for the User’s own account; or
  • Utilise the Services to gain unauthorised access to the computer networks of Arpastart or any other person; or
  • Utilise the Services to distribute or post any virus, worm, Trojan horse, or computer code intended to disrupt services, destroy data, destroy or damage equipment, or disrupt the operation of the Services; or
  • Utilise the Services to solicit or collect, or distribute, advertise or promote, e-mail address lists for the purpose of encouraging or facilitating unsolicited commercial e-mail or Spam; or
  • Attempt to attack, disrupt, or abuse the support- and contact-related mechanisms of Arpastart, including, but not limited to, telephone lines, e-mail addresses, fax lines, bulletin boards or contact/signup forms; or
  • Utilise the Services in any other manner to interrupt or interfere with the Internet usage of other persons.


Arpastart expressly disclaims any obligation to and does not monitor its Users and other Users with respect to violations of this AUP. Arpastart has no liability or responsibility for the actions of any of its Users or other Users or any content any User may post on any Web site.


Arpastart complies with the Digital Millennium Copyright Act (“DMCA”). Arpastart encourages Users to report an alleged copyright infringement involving a user by sending a notice that complies with the DMCA.


If Arpastart learns of a violation of this AUP, Arpastart will respond to the applicable User and may, at Arpastart’s sole discretion, take any or all of the following actions, with or without notice as it deems necessary or appropriate in accordance with the severity and duration of the violation:

  • Warning the User
  • Suspending the offending User from the Services; and/or Terminating or cancelling, or disconnecting the offending User from, the Services
  • Imposing fees or charges on the offending User account in accordance with the applicable service contract

  • Removing the offending content
  • Taking other action in accordance with this AUP, the applicable service contract or applicable law.


Arpastart reserves the right to cooperate with and provide any and all User information and data to appropriate legal authorities in investigations or reporting of claims of illegal activity involving Arpastart’s Services. Arpastart reserves all other rights to respond to violations of this AUP to the extent of applicable law and in accordance with any applicable contractual obligations.